Frequently Asked Questions

Minime is a comprehensive URL shortening and analytics platform that helps businesses and individuals create short, trackable links. Beyond basic URL shortening, we offer QR code generation, campaign management, API access for developers, detailed analytics, and security features to protect your brand and audience.

URL shortening converts long web addresses into shorter, more manageable links. When someone clicks your short link, they're redirected to the original destination while we collect anonymous but detailed analytics data.

For example: https://verylongdomainname.com/very/long/path/to/page becomes https://m-ini.me/abc123

Yes! Minime offers a free plan with essential features including:

• Limited monthly link creations
• Basic analytics
• QR code generation
• Campaign management

Paid plans offer unlimited links, advanced analytics, API access, and priority support.

Creating an account is simple:

1. Click "Sign Up" in the navigation menu
2. Enter your email address and create a secure password
3. Complete the security verification (CAPTCHA)
4. Check your email inbox or spam folder for a verification link
5. Click the verification link to activate your account

Once verified, you can start creating shortened links immediately!

Absolutely! We take security seriously:

• All connections use HTTPS encryption
• Passwords are securely hashed (never stored in plain text)
• We comply with OWASP Top 10 security standards
• Regular security audits and monitoring by professional security experts
• GDPR compliant data handling

Read our Privacy Policy for detailed information.

For security reasons, automatic account deletion is not available. This policy prevents:

• Spam and abuse
• Re-registration by flagged users
• Circumvention of security measures

If you wish to close your account, please contact our support team who will review your request individually.

Yes! You can create custom aliases (branded short links) for your URLs. For example, instead of m-ini.me/abc123, you can have m-ini.me/my-product.

Custom aliases must be unique and cannot use reserved keywords. They're perfect for branding and memorability.

By default, links don't expire. However, you can:

• Set an expiration date for time-sensitive campaigns [needs upgrade to Pro plan]
• Set a maximum click limit [needs upgrade to Pro plan]
• Manually deactivate links at any time

Links may also be disabled if they violate our Terms of Service and security policies.

Campaigns let you organize related links into groups for easier management and analytics. You can create unlimited campaigns [in the paid plans]. For example:

• Product Launch: All links related to a product release
• Holiday Sale: Links for seasonal promotions
• Social Media: Links shared across social platforms

View aggregated analytics for entire campaigns to measure overall performance.

QR codes are scannable barcodes that redirect to your shortened link. You can:

• Generate QR codes for any short link
• Customize QR code size and style
• Download high-resolution images
• Track QR scans separately from regular clicks

Perfect for print materials, product packaging, posters, and business cards!

We provide comprehensive analytics including:

• Total Clicks: Number of times your link was clicked
• Unique Visitors: Number of unique and aggregated Visitors
• Geographic Data: Country-level location of visitors
• Referrer Sources: Websites that sent traffic to your link
• Device Types: Desktop, mobile, tablet breakdown
• Browsers & OS: Browser and operating system details
• Time Trends: Click patterns over time
• QR Scans: Separate tracking for QR code scans

Yes! You can export your analytics data in CSV format. This includes:

• All click and scan events
• Timestamp, location, device, and browser data
• Referrer information
• Filterable by date range

Use exported data for further analysis in Excel, Google Sheets, or business intelligence tools. [needs upgrade to Pro plan]

Yes. We collect aggregate analytics data but do not track individual visitors' personal information. Visitors information are:

• Stored for security and geographic analytics
• NOT exposed to you or any other end users
• NOT used for advertising or sold to third parties
• Converted to country-level location for analytics

We accept various payment methods through our secure payment processor, FenanPay:

• Telebirr
• CBE Birr
• eBirr

All payments are processed securely. We never store your payment details. We exclusively use FenanPay for secure payment processing.

Yes, you can cancel your subscription at any time from your account settings. When you cancel: [after upgrading to Pro plan]

• Your subscription remains active until the end of the billing period
• You won't be charged for the next period
• Your links and data remain accessible during the paid period
• After expiration, your account reverts to the free plan

No partial refunds are provided for unused time.